Starting in October, Česká pošta will also charge SIPO to clients who pay their payments without cash by direct debit from their bank account and have the receipt sent to them by e-mail. On the given day, the payment is automatically deducted from the client’s account, and the post office subsequently, also automatically, sends him an e-mail with a confirmation – all this for five crowns. The state-owned enterprise explains the adjustment of the price list by increasing costs.
“Please check the amount of the collection limit for the SIPO service at your bank and, if necessary, increase it by CZK 5 so that the October and subsequent payments take place without complications. We recommend that you increase the collection limit as soon as possible,” Česká pošta said in a message to customers , which Aktuálně.cz has available.
SIPO, i.e. the so-called combined collection of payments by the population, allows several regular collection orders from different companies to be combined into a single payment, which is automatically deducted from the payer’s account. Most often, it is a combination of rent, energy deposits, concessionaire fees or taxes.
As part of the service, payment by direct debit from a bank account and subsequent sending of an electronic document was free of charge. If the customer wants to send a document in paper form, it will cost him 15 crowns. A one-time payment order costs the same. At the post office, they will pay 25 crowns for processing the SIPO, and 29 crowns to the delivery person.
The company has not yet responded to Aktuálně.cz’s question about what specifically led the post office to charge SIPO and how many customers currently use the service.
However, in a message to clients, the post office argues that it is a “seemingly simple service, which, however, hides a sophisticated accounting system and also a team of experts who are ready to help you every day with setting up your payments or solving any non-standard situations.”