The check-in system in municipal public transport in Teplice will start on Saturday. Due to its malfunction, passengers have not paid for public transport since the beginning of January.
The city informed about it on Friday website. The supplier of the system is the company Mikroelektronika, with whom the town hall will settle the fine.
Teplice City Transport has confirmed that the new check-in system has received software certification from the regional office. “It means the tickets are being printed and have everything they are supposed to have. On Friday, the system’s communication with the information panels at the stops will still be fine-tuned,” said Deputy Mayor Tomáš Hadviga (ANO). If everything works out, the city will begin to work out the amount of the fine. “We have to sit down with the representatives of the region and account for everything,” said Hadviga.
Before the end of the year, public transport vehicles were technically prepared for the installation of new software by the public transport organization Mestská doprava Teplice, which took over the operation of the city transport from Arriva. The problems were mainly due to the fact that the software did not communicate with the integrated transport system of the Ústí Region, in which Teplice public transport is involved.
The head of the transport service department at the regional office, Jakub Jeřábek, said that the office had dealt with the Mikroelektronika company repeatedly. “It was a miscommunication with the cards, displaying incorrect data on the tickets, which would then cause the passenger to be considered a black passenger on the next connection, or it could not sell a certain type of ticket,” the manager described some of the problems.
Another problem was communication with the information system in the vehicles. The vehicle panels did not display the number or the final station. “Now it works somewhere and somewhere it doesn’t, that’s why we want to leave Friday to solve the problems,” said Hadviga.