The medicine can be exchanged for a new one at any pharmacy, but it may not be in stock due to a production stoppage. If the pharmacy where the product was purchased does not have it in stock, it is obliged to return the money. Others do not have to return the money, but issue a receipt for reimbursement from the manufacturer,
“Although this batch has been on the market since June 2020, this is the first recorded case of a complaint regarding a quality defect in the said batch. It is therefore an isolated and unique case,“ said the pharmaceutical institute. The reason for recalling this batch is the finding of foreign material in one of the packages.
Some prescription drugs are missing from Czech pharmacies, but most can be replaced with other preparations
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They can return until the end of October. “The pharmacy where the medicinal product was not dispensed may or may not exchange it or accept it and refund the money,“ stated the Chamber of Pharmacy.
If the patient insists on receiving the medicine at a different pharmacy than the one he bought it from, he will issue the patient a receipt and refer him to the manufacturer Reckitt Benckiser with a claim for a refund of the purchase price.
However, according to information on the website of the State Institute for Drug Control, the production of the drug has been suspended and is expected to resume in mid-September. In addition, Nurofen for children strawberry is one of the recommended options for parents to replace Nurofen suppositories for children, which are currently missing from pharmacies.
According to information from the pharmaceutical institute, the manufacturer reported a production stoppage until mid-October. “We are working intensively to resume deliveries and expect them in October,“ a spokesperson for Sanofi Libor Kytýr, which manufactures and distributes drugs, told Deník.
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