Do you use self-service checkouts in your store? You will lose a lot of money

Události247 previously reported that there has been a significant increase in self-service checkouts in Czech stores recently. Merchants thanks to them they don’t have to employ so many cashiers and thus save a lot of money on wages. However, when paying at a self-service cash register, people may encounter, for example, that the machines ask for a tip.

Self-service checkouts are the target of various ambiguities

The Slovak website Čas reported on the news last summer. The machine asked one of the customers if she wanted to add a tip to the final amount. He even offered several options ranging from 15 to 20 percent of the total purchase price. However, people are mostly used to tipping the specific person who provided them with the service. But in this way they will only rate the machine and the money will go to the retail chain, which they don’t want to do.

However, we have also drawn attention to the fact that fraud is increasing with this type of payment. Self-service checkouts are often an opportunity for thieves to walk out with goods without paying. That’s what they are for shops suspicious of many innocent customers, who came to buy honestly. For some, smaller goods in a shopping cart may wander under, for example, a handbag or a backpack, and they then have to explain such an oversight to the police.

Stores sell goods that weigh less than they should

However, some shops have a trick to cheat customers out of money. Customer Eva Ikomida drew attention to the case in her blog on the Seznam Médium server. It all started with this time she decided to mark her purchase at one of the self-service checkouts. However, there were always some errors and the cash register beeped, so she called the saleswoman who was in charge of this section.

The self-service cash register beeped, even when the customer put the marked pastry in the bag area. As the saleswoman explained to her, it was so light that the cash register didn’t notice it. So it means that stores sell us pastries that weigh less than they should be. Moreover, it doesn’t have to be just pastries. “It doesn’t even surprise me, after all, lately the overall quality of food in stores is worth nothing, so why wouldn’t they cheat us on ordinary pastries,” said Mrs. Andrea to Událostem247.